As a valued member of the MutualAid eXchange community, we encourage you to contact us whenever you have a question, concern, or of course, a claim. We want to make things easier for you, whether you have experienced a loss or not.

We're always here for you.

SUBMIT A CLAIM

First, try to contact your local MAX representative.
Click here to view our member agency listing.

You may also contact the Claims Department at 1-877-971-6300. If the claims team is not available, please leave your name, a brief description of your loss and a telephone number where you can be reached. Their office hours are 8:30 a.m. - 4:30 p.m., Central Time, Monday through Friday.

If you need to contact the claim department in writing, please send your correspondence to:
MAX Claims Department
8717 W. 110th St., Suite 350
Overland Park, KS 66210
Fax: 877-785-0085